Privacy Policy
Effective Date: September 10, 2026
Mendell & Associates (“we,” “us,” or “our”) operates the website located at brooksmendell.com (the “Site”). This Privacy Policy explains what information we collect when you visit or interact with the Site, how we use it, and the choices you have.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you provide to us. When you fill out a form, request a quote, contact us, or sign up for communications, we may collect information such as your name, email address, phone number, mailing address, and any message or details you choose to share.
Phone and SMS Communications. If you provide your phone number, you consent to receive communications from us via phone call or text message related to your inquiries, appointments, or marketing (where requested). Message and data rates may apply. You may opt out of text communications at any time by replying “STOP” to any text message.
Email marketing. If you subscribe to our newsletter or marketing emails, we collect your email address (and name, if provided) to send you updates, promotions, and other communications. This is handled through our third-party platform, Mailchimp. You can unsubscribe at any time using the link included in every email.
Information collected automatically. When you visit the Site, we (and the tools described below) automatically collect certain information about your device and how you interact with the Site, including:
- IP address and general location (city/region level)
- Browser type and device information
- Pages viewed, time spent on the Site, and links clicked
- Referring website or source, such as which search engine or website brought you to the Site
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate the Site and understand how it’s used, including:
- Google Analytics — to understand site traffic and visitor behavior
These tools may use cookies and similar technologies to recognize your browser or device and understand how you use the Site.
You can control cookies through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide the services you request
- Send you requested communications, updates, or marketing (where you’ve opted in)
- Operate, maintain, and improve the Site
- Comply with legal obligations and protect against fraud or misuse
4. How We Share Your Information
We do not sell your personal information to unrelated third parties. We may share information with:
- Service providers who help us operate the Site and our business, such as our web host, analytics provider, and email marketing platform (Mailchimp)
- Analytics providers described above (Google Analytics), who receive information through the tracking technologies on the Site
- Legal or safety purposes, if required by law, subpoena, or to protect the rights, property, or safety of Mendell & Associates, our users, or others
5. Your Choices and Rights
You may:
- Adjust your browser settings to block or limit cookies
- Opt out of marketing emails at any time by using the unsubscribe link in the email
- Contact us using the information below to ask what information we have about you, or to request that it be corrected or deleted, where applicable
Depending on where you live, you may have additional rights under state or local privacy law. To exercise any of these rights, please submit a request to us using the contact details in Section 10. We will respond within the timeframe required by applicable state laws.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Mendell & Associates
PO Box 5070, Athens, GA 30604
info@brooksmendell.com